Contacting First Mortgage Alaska

Welcome to   •   Updated April 21, 2020 7:32 PM  
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Effective March 23, 2020 until further notice the office will have limited access to help reduce the spread of COVID-19,
following the CDC and State guidelines. Our office will still provide customer service over the phone and
by appointment, please contact the office for further information. During this time we ask that you use the online or
over the phone options to service your needs. We are aware that some customers will experience financial hardship
as a result of the COVID-19, please email or call the office to discuss the proper forms to REQUEST changes
to your Seller/Payee and the NOTICE OF CHANGE required to hold or defer any installments due.

Please feel free to submit questions or concerns to the following:
Phone: (907) 272-1541, Fax: (907) 272-2046
Monday - Friday (Alaska Standard Time) 9:00 am - 5:00 pm
Customer Service


4141 B Street, Suite 305, Anchorage, AK 99503 in the Parkview building.
Major crossroad: C Street & Tudor

We will be limiting access to our office, please slide payments under door,
or in the dropbox located outside the building (next to the side door entrance).
You may also use the online or over the phone methods for making payments.

Scheduled Office Closures - 2020
January 1, 2020- New Year's Day
January 20, 2020- Martin Luther King Jr. Day
February 17, 2020- President's Day
March 30, 2020- Seward's Day
May 25, 2020- Memorial Day
July 3, 2020- Independence Day
September 7, 2020- Labor Day
October 12, 2020- Indigenous Peoples' Day
November 11, 2020- Veterans Day
November 26 & 27, 2020- Thanksgiving
December 24 & 25, 2020- Christmas
January 1, 2021- New Year's Day

*Note to Customers* Payments received on weekends or holidays will be posted to your account the next business day. Please contact the office if you are unsure the payment will be received after the grace period for any amounts due in addition to your payment.


© 2019, All Rights Reserved   /   First Mortgage, Inc.  /  4141 B Street, Suite 305  /  Anchorage, Alaska  /  99503